Adel's CV
Profile summary
Experienced audio engineer and hospitality professional with 4 years of experience across 6 organizations in the GCC. Competent in sound operations, technical workflows, client communication, and service delivery. Focused on maintaining clear audio standards, coordinating travel arrangements, and managing daily hospitality tasks. Committed to delivering professional customer support and executing operational responsibilities effectively.
Career highlights
Audio Engineering Operations: Maintained audio signal flow from various sources to mixing consoles, adapted to acoustic venue characteristics, and supported performers at The Warehouse.
Customer Support and Coordination: Coordinated travel arrangements with service providers, processed client reservations, and resolved customer issues while maintaining company service standards at Lamar Travel.
Cashier and Hospitality Management: Processed payments, balanced cash drawers, managed table bookings, and trained colleagues on the foodics system at The Grooves.
Key skills
Professional experience
Managed sound operations at THE WAREHOUSE in Riyadh, overseeing acoustic setups for live events. Directed technical workflows to maintain consistent audio clarity across various performance spaces.
- Assessed venue acoustics and adjusted audio parameters to refine overall sound quality.
- Managed signal flow from multiple audio sources to the mixing console for proper routing and processing.
- Supported performers on stage while monitoring audio levels to ensure balanced output.
- Maintained clear and engaging audio experiences for audiences during events.
Executed tourism sector operations within Riyadh, Saudi Arabia, focusing on daily service delivery and stakeholder coordination. Handled administrative functions and task execution according to Ministry of Tourism standards.
- Completed daily assignments within strict timeframes while maintaining accuracy across all assigned administrative and operational duties.
- Acquired new competencies rapidly and applied them to daily work processes to accelerate completion times.
- Maintained professional standards through respectful collaboration and prompt assistance across department needs.
Handled audio engineering duties and performed as resident DJ, maintaining system operations and delivering performances at CLOUD 9 COMPANY in Riyadh, Saudi Arabia from 2023-01 to 2024-01.
- Operated and maintained sound equipment to support daily venue operations and events.
- Coordinated with staff to manage audio requirements for scheduled programming.
Handled travel operations within the Riyadh office, maintaining direct client communication for itinerary planning. Coordinated service delivery across multiple external providers to maintain booking accuracy. Applied company service guidelines during daily client interactions.
- Supported clients through the complete reservation lifecycle, handling new bookings, modifications, and cancellations.
- Processed customer complaints and service issues directly to maintain service standards.
- Interfaced with airlines, hotels, and external service providers to secure travel arrangements.
- Balanced cash registers and processed payments to reconcile daily financial drawers accurately.
- Resolved table booking issues and managed crowd flow to maintain guest service standards.
- Executed high-volume table service while maintaining customer satisfaction standards.
- Processed point-of-sale transactions and managed payment handling procedures.
Education
- Graduated from High School
Languages
Arabic · Native
English · Native